Pick up point detailed and easy to find. Pick up was prompt and van comfortable. Fully informed at arrival to Auschwitz I of the plan and tickets given. Ushered through decontamination and security and met our guide. She was very informative and easy to follow. Then break and back on van 5mins drive to Birkenau. Again same guide as before and very knowledgeable. Plenty of times to stop and reflect and also take photos if wanted. Then van back to krakow old town. Excellent communication from beginning to end. Highly recommended guided tour for 1st visit.

Alles was heel erg goed geregeld! Bij de plaats waar je moest wachten was het even verwarrend omdat het een verzamelpunt was van 2 organisaties. Maar nadat we het even nagevraagd hadden was alles duidelijk. We kregen hele duidelijke uitleg van de tourleider en alles verliep goed. In Auschwitz kregen we een heel goede gids. Ze sprak goed Engels en legde goed uit. Ook beantwoordde ze duidelijk onze vragen. Qua tijd was de tour ook precies goed! Aanrader dus!

Brilliant tour and well worth the money. The pick up location was easy to find and well organised journey. The tour guide was extremely knowledgable and gave plenty of opportunities to ask questions and take a closer look at pictures, models, items etc - you weren’t rushed around each location. Although extremely upsetting, well worth a visit and id highly recommend using this company.